Zendesk

Zendesk provides an integrated on-demand helpdesk that includes help desk ticketing, issue tracking, and customer service support.

Pricing Pricing is based on number of users.

Integration Information

Data Collected

• Invoices
• Members: email, name, role (admin, agent), last seen
• Usage:
  • number of agents

Connection details

• Status: General Availability
• Type: mix
• Permissions required:
  * User providing credentials must an admin and it must have access to the endpoints.